Privacy Policy for Calm Being Pty (Ltd)

Last updated: February 10th, 2025

Who we are

Calmbeing Pty (Ltd)

Our website address is: https://calmbeing.co.za.

At calmbeing.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by calmbeing.co.za and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via E-mail calmbeing.eic@gmail.com

Log Files

Calmbeing.co.za follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, calmbeing.co.za uses ‘cookies’. To enrich and perfect your online experience, Calm Being uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Calm Being uses cookies to help Calm Being identify and track visitors, their usage of calmbeing.co.za, and their website access preferences.

Calm Being visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Calm Being’s websites, with the drawback that certain features of Calm Being’s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Calm Being’s use of cookies.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Third Party Privacy Policies

Calmbeing.co.za’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Calmbeing.co.za does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Gathering of Personally-Identifying Information

Certain visitors to Calm Being’s websites choose to interact with Calm Being in ways that require Calm Being to gather personally-identifying information. The amount and type of information that Calm Being gathers depends on the nature of the interaction.

What personal data we collect and why we collect it

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:


  • Products
    you’ve viewed: we’ll use this to, for example, show you products
    you’ve recently viewed

  • Location,
    IP address and browser type: we’ll use this for purposes like
    estimating taxes and shipping

  • Shipping
    address: we’ll ask you to enter this so we can, for instance,
    estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:


  • Send
    you information about your account and order

  • Respond
    to your requests, including refunds and complaints

  • Process
    payments and prevent fraud

  • Set
    up your account for our store

  • Comply
    with any legal obligations we have, such as calculating taxes

  • Improve
    our store offerings

  • Send
    you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:


  • Order
    information like what was purchased, when it was purchased and where
    it should be sent, and

  • Customer
    information like your name, email address, and billing and shipping
    information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security

Aggregated Statistics

Calm Being may collect statistics about the behavior of visitors to its website. Calm Being may display this information publicly or provide it to others. However, Calm Being does not disclose your personally-identifying information.

E-commerce

Those who engage in transactions with Calm Being – by purchasing Calm Being’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Calm Being collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Calm Being. Calm Being does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in calmbeing.co.za. This policy is not applicable to any information collected offline or via channels other than this website.

Privacy Policy Changes

Although most changes are likely to be minor, Calm Being may change its Privacy Policy from time to time, and in Calm Being’s sole discretion. Calm Being encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

If you have any questions about this Privacy Policy, please contact us via E-mail: hello@calmbeing.co.za