Planning an event? Here are a few helpful details about hiring from Calm Being. If you have any questions or need to discuss a specific arrangement, please get in touch.
How does hire work?
Browse our hire collection and select the items you need for your event. Submit a request through the product page, and we’ll check availability and get back to you.
Once availability is confirmed, we’ll send you an invoice and our Rental Agreement to sign.
Your booking is confirmed once full payment has been received and the Rental Agreement has been signed. Submitting a request does not reserve the items.
Can I hire multiple items for one event?
Absolutely! You can request multiple items in a single enquiry. Simply list the items you’re interested in, in the message field of the contact form. There’s no need to submit a separate request for each product.
We’ll check availability for your selected items and get back to you with the details.
When can I collect my hire items?
Weekend events (Saturday or Sunday): Collection on Friday is available by prior arrangement, from 2:00pm onwards. Return is due on Monday by 10:00am.
Weekday events: Collection is generally arranged for the day before your event, with return due by 10:00am on the day after your event. Collection and return times must be confirmed in advance.
Monday events: Monday collection can be arranged by prior agreement.
Friday events: Friday events are treated as weekday hire, with collection and return arrangements confirmed in advance.
Is delivery available?
Delivery is available by prior arrangement within a 10 km radius of Table View, Cape Town, at an additional charge. Deliveries outside this area may be considered on request.
How do I secure my booking?
Once we’ve confirmed availability, we’ll send you an invoice and our Rental Agreement to sign. Full payment, including the refundable security deposit, is required to secure your booking. Your booking is confirmed once we’ve received the full payment and signed Rental Agreement.
The security deposit is held against potential damage or loss and is refunded after the hired items have been returned and checked, subject to the terms of the Rental Agreement.
Can I hire items for longer?
If you need the items for longer than the standard hire period, please contact us before booking. Extended hire may be possible by arrangement.
What happens if the weather is bad?
If your event is outdoors, please consider the weather when planning your hire. If you have concerns about weather conditions or need to discuss your arrangements, please contact us in advance.
Do I need to clean the items before returning them?
Please return all hire items in a clean and reasonable condition, ready for inspection. Any specific cleaning or care requirements will be communicated at the time of hire.
What happens if an item is damaged or lost?
Please take care of all hired items during your hire period. Any damage or loss should be reported to us as soon as possible. Further details are outlined in our Rental Agreement.
Can children use the hire items?
Some items may be suitable for children, depending on the product. Please check the product description and supervise children when using hired items.
What if I need to cancel my booking?
Please contact us as soon as possible if your plans change. Cancellation terms are set out in our Rental Agreement.
Where can I find the full hire terms?
Once we’ve confirmed availability and you’re ready to book, we’ll send you our Rental Agreement to review and sign. It outlines the full terms and conditions of hire.
Have a question or ready to book?
The easiest way to enquire about availability is through the Request Availability form on a product page. You can include multiple items in a single enquiry.
Browse our hire collection to explore the available items and submit your request.
Alternatively, you can email us at hire@calmbeing.co.za if you have any questions.
Please ensure that all items are protected from rain and moisture and returned in good condition. Full hire terms are provided in our Rental Agreement.